Presented by Lisa Marchi, Serious about Service
With the busy festive season just around the corner we have the perfect short course for your front of house staff. This course is tailored to hospitality new-comers to help them improve service and gain confidence in the important hospitality basics. This course is also great as a refresher for existing junior staff wanting to upskill. This hands-on workshop will cover: carrying three plates, clearing a table, correct wine pouring, customer service, upselling and dealing with customer complaints.
