Presented by Nicola Richards, Monsoon Poon
Whether you are the restaurant owner, manager or team leader, you will have a wealth of knowledge and skills to be passed onto others.
Providing ongoing training and development affects your business’ ability to remain competitive. Training within hospitality business is important to overall success and plays an important role in increasing the productivity and enthusiasm of your colleagues and employees.
Nicola Richards will share her tips and techniques for effective training solutions and provide insight to drive up the effectiveness of your training sessions. It is comprehensive and practical, including identifying training needs and the evaluation of training.
This workshop is designed for anybody in a hospitality environment, who has the responsibility of training new or existing staff, or the responsibility of overseeing the trainers who will train their staff.