James O’Connell, The Hospitality Company
A customer experience that creates return business and a glowing endorsement is critical for business success.
The totality of your customer experience is the measurement that reflects the over-all success of your business; the measurement that reflects your total service, hospitality and culinary excellence.
Learn how to track customer experience quickly, efficiently and regularly in such a way the encourages your team to strive for better and better business performance.
If you are not 100% sure what kind of experience your customers are having on a consistent basis, and you are not sure how to motivate your team to do better – then we have the answers for you.
This workshop will get you ready to the point you can start simply and immediately.
*Join the session by livestreaming where it’s convenient for you. Click here for instructions on how to join a webinar virtually.
