One day leadership workshop plus in-house mentor session - Christchurch

Presented by Chanel Finnigan, Positive people

Hospitality businesses face a number of challenges to operate efficiently and achieve competitive advantage. One of the most important elements that contribute to team success is the leadership delivered in a business. The Restaurant Association is running a full day Leadership Development workshop focused on developing leadership skills in Managers (and Owners) of all levels, this also includes a one-on-one follow-up one hour session in your business within the following week of completing the workshop. 

Workshop attendees will learn how to:

• Communicate effectively and appropriately in the restaurant environment
• Be confident in avoiding miscommunication
• Appreciate how important it is to know each person’s personal motivators
• Use an appropriate leadership style to best communicate and motivate each individual
• Feel confident in their ability to motivate their team
• Use the skills learned to improve team engagement

What will be covered in the leadership workshop?

Leadership
Ensuring that leaders have the right skills and a clear understanding of their role is essential for their success. This workshop helps Managers to understand the essentials of leadership and enables them to develop their skills to deliver productive outcomes.

Communication
The ability to communicate effectively is an essential skill in today’s world. Communication is a dynamic process and how managers communicate can positively or negatively affect workplace relationships and the performance of the team. This workshop covers the key communication principals and skills needed to get this right.

Motivation
An often-asked question is “How do I get the best out of my team?” This workshop has been specially developed to help leaders understand this complex motivational question and assist them to develop practical tools which aid in motivating and engaging their teams and improve retention of staff.

About our presenter

Chanel Finnigan, Positive People

Chanel’s background is in leading projects and day-to-day management across Human Resources and Learning & Development, in the UK and New Zealand. Coupled with a Bachelor of Business Management Studies (Hons), she brings her practical HR generalist and line management capability to any organisational issue or opportunity. As a trained Coach, with International Coaching Federation membership, Chanel values working with leaders to help facilitate their journey of moving a team in the direction they have chosen. Her first-hand experience during University working within hospitality enables her to understand the opportunities and challenges those working in this field face. 

Thank you to the Hospitality Training Trust for making it possible to deliver this leadership roadshow.