Levelling up Service - Cafe service basics

Sang Cho, Eden Bistro and Annabelles, will be taking us through is tips and tricks to ensure you are delivering the best service in a cafe environment. Incorporating these factors into your daily work will help to create returning customers as we all know, it's not just the food that makes customers come back, it's also great service!

Sang will talk about 

• Ways to keep you smiling throughout difficult times
• How to be more approachable 
• Upselling with a coffee to a larger size all the way to adding on biscotti
• Making an effort to get to know your customer