Front of house induction training

  • 14 May 2018
  • 4:30 PM - 6:30 PM
  • 45 Normanby Road, Mt Eden
  • 16


Registration is closed

presented by Lisa Marchi, Serious about Service

Due to popular demand we have released further FOH Training workshops for 2018, tailored to hospitality new-comers to help them improve service and gain confidence in the important hospitality basics.

The content covered is also a great refresher for existing junior staff wanting to upskill. This hands-on workshop will cover: 

  • carrying three plates
  • clearing a table
  • correct wine pouring
  • customer service
  • upselling and sales techniques
  • dealing with customer complaints
  • creating a memorable customer experience
And many other key skills important to Front of House. 
Numbers are strictly limited so book in quick to avoid disappointment. 
Powered by Wild Apricot Membership Software