events

    • 25 Feb 2019
    • 10:00 AM - 12:00 PM
    • 45 Normanby Road, Mount Eden
    Register

    Presented by Serena Irving, JDW Chartered Accountants

    This 90-minute Workshop focuses on choosing business strategies and budgeting to overcome rising staff costs brought about by rising minimum wage levels.

    There are 4 main areas that will be covered in this workshop:

    • The effect of minimum wage increases on labour and food costs
    • How values, purpose and uniqueness drive business strategy
    • Alternative business strategies: pros and cons
    • Putting your strategy into numbers: forecasting and cashflow budgeting

    This is an interactive workshop and all attendees will be given a personal workbook to complete. Attendees are encouraged to actively participate by asking questions and sharing ideas.

    This Workshop is presented by Serena Irving, Chartered Accountant, Accredited Business Mentor with Business Mentors New Zealand, Distinguished Toastmaster and Associate Member of Restaurant Association of New Zealand. Serena is a regular contributor to Savour magazine. JDW Chartered Accountants Limited are based in Ellerslie, Auckland and have partnered with clients, including hospitality clients, for 60 years.

    *Join the session by livestreaming where it’s convenient for you. Click here for instructions on how to join a webinar virtually.

    • 05 Mar 2019
    • 10:00 AM - 12:00 PM
    • 45 Normanby Road, Mount Eden
    Register


    Presented by Nicola Richards, Monsoon Poon Auckland

    Whether you are the restaurant owner, manager or team leader, you will have a wealth of knowledge and skills to be passed onto others.

    Training within hospitality business is important to overall success and plays an important role in increasing the productivity and enthusiasm of your colleagues and employees.

    Nicola will share her tips and techniques for effective training solutions and provide insight to drive up the effectiveness of your training sessions. It is comprehensive and practical, including identifying training needs and the evaluation of training.

    This workshop is designed for anybody in a hospitality environment, who has the responsibility of training new or existing staff, or the responsibility of overseeing the trainers who will train their staff.

    *Join the session by livestreaming where it’s convenient for you. Click here for instructions on how to join a webinar virtually.

    • 11 Mar 2019
    • 9:00 AM - 12:00 PM
    • St John, 10 Douglas Street, Frankton, Queenstown
    • 3
    Register


    The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019.

    This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace health and safety programme.

    On completion attendees will:

    • be able to recognise life-threatening situations
    • be able to offer vital assistance before more experienced help arrives

    This workshop will cover:

    • burns
    • bleeding/cuts
    • fractures/sprains
    • allergic reactions
    • scenarios related to hospitality businesses
    • scene assessment and danger mitigations
    • CPR & foreign body airway obstruction
    • patient assessment and positioning

    Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

    This workshop comes with a St John attendance certificate only. No NZQA credits will be assessed or issued for this workshop.

    • 11 Mar 2019
    • 10:00 AM - 12:00 PM
    • 45 Normanby Road, Mount Eden
    Register


    Presented by Sam Houliston and Eloise Callister-Baker, Hesketh Henry

    The most recent employment law changes have already come into force and others will be taking effect from 1 April and 6 May 2019. But don’t panic! Senior Associate, Sam Houliston, and Solicitor, Eloise Callister-Baker from the Hesketh Henry employment team will be presenting a seminar providing an overview of these changes and what they may mean for you.

    In particular this session will cover:

    • Employment Relations Act 2018 changes, including changes to the laws on trial periods and rest and meal breaks. They will also briefly touch on changes to the laws on union rights and collective bargaining.
    • The new Domestic Violence - Victims' Protection Act 2018.
    • Changes to the Minimum Wage Act 1983 and Parental Leave and Employment Protection Act 1987

    *Join the session by livestreaming where it’s convenient for you. Click here for instructions on how to join a webinar virtually.

    • 11 Mar 2019
    • 2:30 PM - 4:00 PM
    • Monsoon Poon Atrium, 12 Blair St, Te Aro, Wellington 6011
    Register


    Join us and be informed!

    The Restaurant Association will be hosting a Wellington MeetMe & member briefing on 11th March, 2.30-4pm in the atrium next to Monsoon Poon at 12 Blair St, Te Aro in Wellington.

    The Restaurant Association’s member briefings connect regional members to national experts on subjects important to your business. This member briefing will be in three parts:

    Part 1: 2.30pm - 2.45pm

    Get the latest industry updates, presented by the Restaurant Association’s National President Mike Egan. We’ll let you know about some of the upcoming RA events and activities, as well as any developments impacting the hospitality industry.

    Part 2: 2.50pm - 3.30pm

    Employment Relations Update: Restaurant Association’s Senior Helpline Advisor, Komal Kumar, will give a presentation on the latest employment relations updates and a debrief on employment law.

    Part 3: 3.30 - 4.00pm - Networking

    We’ll have food and drinks kindly provided. Join us to catch up with local operators, as well as your local Restaurant Association rep Alastair, and National RA President Mike!


    RSVP today!

    Our MeetMe member briefings are presented with the support of American Express and Nova Energy.


    • 11 Mar 2019
    • 2:30 PM - 4:00 PM
    • tbc
    Register

    Join us and be informed!

    The Restaurant Association will be hosting a Waikato MeetMe & member briefing on 11th March, 2.30-4pm. The Restaurant Association’s member briefings connect regional members to national experts on subjects important to your business. This member briefing will be in three parts:

    Part 1: 2.30pm - 2.45pm

    Get the latest industry update, presented by the Restaurant Association.

    Part 2: 2.50pm - 3.30pm

    Key presentation - details tbc

    Part 3: 3.30 - 4.00pm - Networking

    We'll have food and drinks kindly provided thanks to the support of Puhoi cheese and Clearview Estate Winery.

    Join us to catch up with local operators, your local Restaurant Association rep, and the Waikato Branch President, Mitch!

    RSVP today!

    Our MeetMe member briefings are presented with the support of American Express and Nova Energy.


    • 25 Mar 2019
    • 10:00 AM - 12:00 PM
    • 45 Normanby Road, Mount Eden
    Register


    Presented by Daniel Batcheler, Be Social

    Daniel will share his best tips, tricks, and insights to get the most out of your hospitality businesses social media presence.

    The main points that will be covered:

    • Facebook ads, what they are and why you should care.
    • Content types for hospitality businesses.
    • Content creation strategies + tips
    • Instagram overview.
    • What, Why, and How I use chatbots,

    Daniel focuses solely on the hospitality industry.

    With 20+ venues he is currently working with, he has a good understand on what to do and what not when it comes to social media marketing for New Zealand hospitality businesses.

    This workshop is suitable for attendees who have a basic understanding of social media.

    *Join the session by livestreaming where it’s convenient for you. Click here for instructions on how to join a webinar virtually.

    • 01 Apr 2019
    • 8:30 AM - 12:30 PM
    • St John - Level 1, 76 Moorhouse Avenue, Christchurch
    • 20
    Register


    The Restaurant Association's wellness panel made up of members and industry leaders has identified that we need more training and awareness about mental health in the hospitality industry. We have partnered with St John and have been funded by the generosity of the Lewisham Foundation to design a training experience that addresses the mental health and wellness of the hospitality industry.

    Learn how to identify, understand and respond to signs of mental health issues. Using a variety of best practice learning methods, including discussions, videos and scenario work, this course is ideal for anyone wanting to help recognise mental distress and what they can do to help. 

    On completion attendees will:

    • be able to identify the early signs of mental distress
    • be able to offer vital assistance before more experienced help arrives
    • Have an understanding of the relationship between mental health and unwellness
    • Identify when a person may be experiencing a mental health crisis
    • Identify strategies for managing a mental health crisis safely 
    • Know and be able to use the St John Listen to your HEAD action plan.
    • Identify agencies who can help and/or know how to get immediate assistance if necessary
    • Understand debrief strategies for self-care including reflective practice

      Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

      • 08 Apr 2019
      • 2:00 PM - 5:00 PM
      • 45 Normanby Road, Mount Eden, Auckland
      • 14
      Register


      The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019.

      This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace health and safety programme.

      On completion attendees will:

      • be able to recognise life-threatening situations
      • be able to offer vital assistance before more experienced help arrives

      This workshop will cover:

      • burns
      • bleeding/cuts
      • fractures/sprains
      • allergic reactions
      • scenarios related to hospitality businesses
      • scene assessment and danger mitigations
      • CPR & foreign body airway obstruction
      • patient assessment and positioning

      Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

      This workshop comes with a St John attendance certificate only. No NZQA credits will be assessed or issued for this workshop.

      • 09 Apr 2019
      • 2:30 PM - 4:00 PM
      • tbc
      Register

      Join us and be informed!

      The Restaurant Association will be hosting a Rotorua MeetMe & member briefing on 9 April, 2.30-4pm. The Restaurant Association’s member briefings connect regional members to national experts on subjects important to your business. This member briefing will be in three parts:

      Part 1: 2.30pm-2.45pm

      Get the latest industry update, presented by the Restaurant Association.

      Part 2: 2.50pm - 3.30pm

      Key presentation - details tbc

      Part 3: 3.30-4.00pm - Networking

      We'll have food and drinks kindly provided thanks to the support of Puhoi cheese and Clearview Estate Winery.

      Join us to catch up with local operators, as well as Adam and Vanessa, your local Restaurant Association reps and Branch President, Sharon!

      RSVP today!

      Our MeetMe member briefings are presented with the support of American Express and Nova Energy.


      • 20 May 2019
      • 9:00 AM - 12:00 PM
      • 55 Waterloo Quay, Pipitea, Wellington
      • 22
      Register


      The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019.

      This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace health and safety programme.

      On completion attendees will:

      • be able to recognise life-threatening situations
      • be able to offer vital assistance before more experienced help arrives

      This workshop will cover:

      • burns
      • bleeding/cuts
      • fractures/sprains
      • allergic reactions
      • scenarios related to hospitality businesses
      • scene assessment and danger mitigations
      • CPR & foreign body airway obstruction
      • patient assessment and positioning

      Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

      This workshop comes with a St John attendance certificate only. No NZQA credits will be assessed or issued for this workshop.

      • 11 Jun 2019
      • 2:00 PM - 5:00 PM
      • 45 Normanby Road, Mount Eden, Auckland
      • 22
      Register


      The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019.

      This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace health and safety programme.

      On completion attendees will:

      • be able to recognise life-threatening situations
      • be able to offer vital assistance before more experienced help arrives

      This workshop will cover:

      • burns
      • bleeding/cuts
      • fractures/sprains
      • allergic reactions
      • scenarios related to hospitality businesses
      • scene assessment and danger mitigations
      • CPR & foreign body airway obstruction
      • patient assessment and positioning

      Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

      This workshop comes with a St John attendance certificate only. No NZQA credits will be assessed or issued for this workshop.

      • 11 Jun 2019
      • 2:30 PM - 4:00 PM
      • tbc
      Register

      Join us and be informed!

      The Restaurant Association, with the support of American Express and Nova Energy will be hosting a Dunedin MeetMe & member briefing on 11 June, 2.30-4pm.

      The Restaurant Association’s member briefings connect regional members to national experts on subjects important to your business.

      This member briefing will be in three parts:

      Part 1: 2.30pm - 2.45pm

      Industry update, presented by the Restaurant Association

      Part 2: 2.50pm - 3.30pm

      Key presentation - details tbc

      Part 3: 3.30 - 4.00pm - Networking

      We'll have food and drinks kindly provided by Puhoi Cheese and Clearview Estate Winery.

      Join us to catch up with local operators, as well as Restaurant Association your local Restaurant Association rep, Mike and Branch President, Olive!

      RSVP today!

      Our MeetMe member briefings are presented with the support of American Express and Nova Energy.


      • 15 Jul 2019
      • 2:00 PM - 5:00 PM
      • 45 Normanby Road, Mount Eden, Auckland
      • 22
      Register


      The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019.

      This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace health and safety programme.

      On completion attendees will:

      • be able to recognise life-threatening situations
      • be able to offer vital assistance before more experienced help arrives

      This workshop will cover:

      • burns
      • bleeding/cuts
      • fractures/sprains
      • allergic reactions
      • scenarios related to hospitality businesses
      • scene assessment and danger mitigations
      • CPR & foreign body airway obstruction
      • patient assessment and positioning

      Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

      This workshop comes with a St John attendance certificate only. No NZQA credits will be assessed or issued for this workshop.

      • 16 Sep 2019
      • 2:00 PM - 5:00 PM
      • 45 Normanby Road, Mount Eden, Auckland
      • 22
      Register


      The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019.

      This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace health and safety programme.

      On completion attendees will:

      • be able to recognise life-threatening situations
      • be able to offer vital assistance before more experienced help arrives

      This workshop will cover:

      • burns
      • bleeding/cuts
      • fractures/sprains
      • allergic reactions
      • scenarios related to hospitality businesses
      • scene assessment and danger mitigations
      • CPR & foreign body airway obstruction
      • patient assessment and positioning

      Numbers are strictly limited so make sure to book in for you and your staff early to avoid disappointment.

      This workshop comes with a St John attendance certificate only. No NZQA credits will be assessed or issued for this workshop.

    Past events

    18 Feb 2019 Engaging and Retaining your Dream Team - Auckland
    11 Feb 2019 First Aid for Hospitality - 3hr workshop - Auckland
    11 Feb 2019 First Aid for Hospitality - 3hr workshop - Auckland
    11 Feb 2019 First Aid for Hospitality - 3hr workshop - Wellington
    05 Feb 2019 Increase Your Profits by “Maximising Your Margins”
    28 Nov 2018 Northland Meetme member briefing
    26 Nov 2018 Established managers workshop
    21 Nov 2018 Hawke's Bay Meetme member briefing
    15 Nov 2018 Engaging and Retaining your Dream Team - Rotorua
    12 Nov 2018 Building Resilience Workshop
    05 Nov 2018 Plan Your Future
    31 Oct 2018 Mental Health First Aid for Hospitality - Wellington
    30 Oct 2018 Front of house induction training - Hamilton
    29 Oct 2018 First Aid for Hospitality - 3hr workshop - Auckland
    16 Oct 2018 Front of house induction training - Christchurch
    15 Oct 2018 Mental Health First Aid for Hospitality
    10 Oct 2018 Engaging and Retaining your Dream Team - Hamilton
    08 Oct 2018 Emerging Managers Workshop
    02 Oct 2018 Front of house induction training - Wellington
    01 Oct 2018 Attracting the best talent - Auckland
    26 Sep 2018 Wanaka breakfast Meetme member briefing
    25 Sep 2018 Southern Lakes Meetme member briefing
    25 Sep 2018 Attracting the best talent - Hamilton
    24 Sep 2018 Dunedin Meetme member briefing
    24 Sep 2018 Mental Health First Aid for Hospitality
    18 Sep 2018 Engaging and Retaining your Dream Team - Wellington
    10 Sep 2018 Attracting the best talent - Christchurch
    04 Sep 2018 Nelson Meetme member briefing
    04 Sep 2018 Courageous conversations - Leadership workshop
    03 Sep 2018 Marlborough Meetme member briefing
    03 Sep 2018 Auckland Meetme member briefing
    28 Aug 2018 Engaging and Retaining your Dream Team - Tauranga
    27 Aug 2018 Social media optimisation
    22 Aug 2018 SOUL brings acclaimed New Orleans chef Nina Compton to Auckland
    21 Aug 2018 Managing sick leave and medical incapacity
    20 Aug 2018 Taranaki Meetme member briefing
    14 Aug 2018 Engaging and Retaining your Dream Team - Christchurch
    13 Aug 2018 First Aid for Hospitality - 3hr workshop
    06 Aug 2018 Managing harassment in the workplace
    31 Jul 2018 Waikato Meetme member briefing
    31 Jul 2018 Exclusive demo: iMonitor Food Safety Plan & compliance tools – Christchurch
    30 Jul 2018 Canterbury Meetme member briefing
    30 Jul 2018 Best practice inventory management
    25 Jul 2018 First Aid for Hospitality - 3hr workshop - Wellington
    24 Jul 2018 First Aid for Hospitality - 3hr workshop - Palmerston North
    24 Jul 2018 Manawatu breakfast Meetme member briefing
    16 Jul 2018 First Aid for Hospitality - 3hr workshop - Wellington
    10 Jul 2018 Train the trainer
    04 Jul 2018 Coffee catch-up with the CEO
    03 Jul 2018 Wellington Meetme member briefing
    27 Jun 2018 Real answers for real profit - Wellington
    26 Jun 2018 Established managers workshop
    19 Jun 2018 Managing restructure and redundancy
    13 Jun 2018 First Aid for Hospitality - 3hr workshop - Christchurch
    11 Jun 2018 Dunedin Meetme member briefing
    11 Jun 2018 First Aid for Hospitality - 3hr workshop
    06 Jun 2018 Exclusive demo: iMonitor Food Safety Plan & compliance tools - WELLINGTON
    30 May 2018 Bay of Plenty MeetMe member briefing
    30 May 2018 Auckland Meetme member briefing
    29 May 2018 Rotorua MeetMe & Awards Finalist Launch
    29 May 2018 Real answers for real profit - Christchurch
    22 May 2018 Marlborough Meetme member briefing
    21 May 2018 Northland Meetme member briefing
    14 May 2018 Front of house induction training
    08 May 2018 Secrets to online marketing success
    07 May 2018 Nelson Meetme member briefing
    07 May 2018 Taranaki Meetme member briefing
    07 May 2018 First Aid for Hospitality - 3hr workshop - Hamilton
    30 Apr 2018 Queenstown MeetMe & Awards Finalist Launch
    30 Apr 2018 First Aid for Hospitality - 3hr workshop - Queenstown
    24 Apr 2018 Emerging Managers Workshop
    17 Apr 2018 Exclusive demo: iMonitor Food Safety Plan & compliance tools
    17 Apr 2018 Food costing and menu engineering to increase profitability
    17 Apr 2018 First Aid for Hospitality - 3hr workshop - New Plymouth
    16 Apr 2018 First Aid for Hospitality - 3hr workshop
    11 Apr 2018 Manawatu Meetme member briefing
    11 Apr 2018 Christchurch Meetme member briefing
    09 Apr 2018 First Aid for Hospitality - 3hr workshop
    03 Apr 2018 Attracting the best talent – Recruitment workshop
    20 Mar 2018 Real Answers for Real Profit
    19 Mar 2018 Front of house induction training
    14 Mar 2018 Wellington Meetme member briefing
    13 Mar 2018 Employment Law – The first 100 days
    12 Mar 2018 Waikato Meetme member briefing
    06 Mar 2018 Automation economy - Webinar
    21 Feb 2018 First Aid for Hospitality - 3hr workshop - Rotorua
    20 Feb 2018 First Aid for Hospitality - 3hr workshop - Wellington
    30 Jan 2018 First Aid for Hospitality - 3hr workshop
    04 Dec 2017 First Aid for Hospitality - 3hr workshop
    27 Nov 2017 An essential guide to understanding the Food Act
    20 Nov 2017 When your restaurant is the headline - webinar
    16 Nov 2017 First Aid for Hospitality - 3hr workshop
    14 Nov 2017 The key financial levers to pull, to help increase your profitability - webinar
    13 Nov 2017 First Aid for Hospitality - 3hr workshop
    13 Nov 2017 Taranaki MeetMe!
    09 Nov 2017 Crafting your own Nut Cheeses and Plant Based Cuisine with Megan May of Little Bird Organics
    06 Nov 2017 Auckland MeetMe!
    02 Nov 2017 ProStart Showcase
    31 Oct 2017 Train the Trainer
    15 Oct 2017 Industry Trade Networking Event
    02 Oct 2017 Front of house induction training
    26 Sep 2017 Increase your profits by decreasing your losses - Webinar
    25 Sep 2017 Dunedin Meetme!
    25 Sep 2017 Waikato Meetme!
    18 Sep 2017 Queenstown Meetme!
    05 Sep 2017 Manawatu Meetme!
    05 Sep 2017 Established managers - people and leadership series
    04 Sep 2017 Canterbury Meetme!
    28 Aug 2017 Marlborough Meetme!
    28 Aug 2017 Pre-employment toolkit – webinar
    24 Aug 2017 ProStart Showcase Event
    22 Aug 2017 Rotorua Meetme!
    21 Aug 2017 Bay of Plenty Meetme!
    21 Aug 2017 The business of hospitality
    14 Aug 2017 Attracting & retaining a high performing team
    09 Aug 2017 Serving responsibly – webinar
    08 Aug 2017 SOUL adds a pinch of L.A. to Auckland
    07 Aug 2017 Wellington Meetme!
    24 Jul 2017 Health and safety for hospitality - workshop
    10 Jul 2017 The Basics – Social Media 101 - social media marketing series
    05 Jul 2017 Entertaining Gluten Free
    04 Jul 2017 Auckland Meetme!
    27 Jun 2017 Thank You to our Lewisham Sponsors
    26 Jun 2017 Queenstown Meetme!
    26 Jun 2017 Taranaki Meetme!
    26 Jun 2017 Menu engineering and food costing - Management and Leadership Series
    19 Jun 2017 Hawke's Bay Meetme!
    19 Jun 2017 Nelson Meetme!
    12 Jun 2017 Managing and motivating the kitchen team - people and leadership series
    06 Jun 2017 Understanding the disciplinary process - webinar: employment law series
    29 May 2017 Having the tough conversations - people and leadership series
    23 May 2017 Southern Lakes Meetme!
    22 May 2017 Manawatu Meetme!
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