Presented by Maggie Eyre
This brand new ‘Train the Trainer’ session is focused on equipping you with the skills to deliver on-brand, potent and effective training to your employees. This interactive workshop is perfect for anyone looking to develop their training skills, hone their branding and learn to motivate and inspire their teams.
Over 2 hours Maggie will teach you about:
· ‘Being you’- building your brand
· Mastering the art of public speaking
· Effective Communication as a Leader and Presenter
· How to motivate and inspire your teams
· The importance of body language
· Embodying your values and authenticity
Maggie Eyre is a dynamic presentation skills and personal brand trainer, coach and advisor with over 30 years’ global experience in business, public relations, education and theatre. She is a master-networker who knows how to build and foster business in the corporate and not-for profit sectors. Maggie’s work has been recognized in Time Magazine and international media. She is the internationally published author of ‘Speak Easy’ and ‘Being You: How to build your personal brand and confidence’.
Presented by Krishna Botica, Comensa
Krishna delivers this interactive workshop for new and emerging hospitality managers, looking to develop and fine-tune their leadership skills. Krishna will share her well-honed insights and strategies, to navigate the transition into management.
This session will cover:
· Conflict management and resolution
· Coping with new pressures
· Tips for motivating your team
Krishna Botica is a widely acclaimed restaurateur, known for her commitment to promoting quality and excellence within the hospitality industry. With over 25 years’ industry experience, Krishna co-owns and operates Comensa; the group company of three award winning eateries Cafe Hanoi, Xuxu Dumpling Bar and Saan. Krishna has won numerous hospitality accolades and is the president of the Auckland chapter of the Restaurant Association.
Presented by the Restaurant Association Helpline Team
Our knowledgeable Helpline Team deliver monthly guidance focused on a topical employment or legal theme. These sessions are free for members and are an opportunity for our friendly team to help you navigate difficult processes and answer your questions.
The focus for this month’s update: Variations (Relating to Employment Agreement, Pay, Duties)
RANZ partnered with St John to design a First Aid training tailored to the hospitality industry. While this course is not NZQA accredited, attendees will receive a St John attendance certificate which can go towards your workplace health and safety programme.
This workshop covers scenarios related to hospitality:
On completion attendees will be able to:
St John Covid Policy Update:
Requirements around contact tracing, mask wearing, and social distancing will apply in line with Public Health directions under the protection framework. Attendees should be prepared to wear a mask if needed, contact trace on entry and prove vaccination status or you will not be able to attend training. Please follow your tutor’s instructions. We will not be able be to accept mask-exemptions.
The Restaurant Association, with the support of American Express and Nova Energy, will be hosting a Canterbury Member Briefing on 26 July at 2.30pm. The Restaurant Association’s member briefings connect regional members to national experts on subjects important to your business.
This member briefing will be in three parts:
Part 1: 2.30pm - 2.45pm
Get the latest industry update, presented by the Restaurant Association. We’ll let you know about some of the upcoming RA events and activities, as well as any developments impacting the hospitality industry.
Part 2: 2.50pm - 3.30pm
Helpline "Ask Me Anything" A member of our legal helpline team will be joining us to answer all your burning questions. We will cover the latest changes in immigration policy as well. Don't miss out.
Part 3: 3.30 - 4.00pm - Networking
We’ll have food and drinks kindly provided by Kapiti Cheese, Barkers and Clearview Estate Winery. Join us to catch up with local operators, as well as your local Restaurant Association rep Kerry!
Presented by Geeling Ching, Soul Bar Operations Manager
Join Geeling as she discusses how to optimise your A La Carte service, by establishing quality training procedures. This webinar will teach you tools to implement in your business for repeatable and predictable success.
Topics being covered will include:
Krishna delivers this interactive workshop for front of house and kitchen managers managers, looking to further hone their leadership skills further.
· Hospitality management techniques, styles and systems.
· Conflict management and resolution.
· Motivating your staff and successful systems.
The focus for this month’s update: Suspensions - Walk through different scenarios and how to legally suspend an employee for serious misconduct
The focus for this month’s update: Medical Incapacity
The focus for this month’s update: Health and Safety and the obligations of an employer
The focus for this month’s update: Public Holidays & Annual Leave