Front of house induction training - Hamilton

  • 30 Oct 2018
  • 10:00 AM - 12:00 PM
  • Smith & McKenzie, 13 Lynden Court, Chartwell
  • 17


  • Enter your promo code to receive $10 off your course.

Registration is closed

Presented by Lisa Marchi, Serious about Service

Coming to Hamilton in October, this Front of House induction training course is tailored to hospitality new-comers to help them improve service and gain confidence in the important hospitality basics.

The content covered is also a great refresher for existing junior staff wanting to upskill. This hands-on workshop will cover: 

  • carrying three plates
  • clearing a table
  • correct wine pouring
  • customer service
  • upselling and sales techniques
  • dealing with customer complaints
  • creating a memorable customer experience
And many other key skills important to Front of House. 

Numbers are strictly limited so book in quick to avoid disappointment. 

This professional development workshop is brought to you by the Restaurant Association of New Zealand. This event has been made possible thanks to the support from the Hospitality Training Trust, who help us to promote excellence in training throughout New Zealand.

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