Who is your customer: Dealing with different and diverse personalities

  • 11 Apr 2022
  • 10:00 AM - 11:00 AM


Registration is closed

Presented by Marg Main, Turning Tables

In this session Marg will cover:

  • How do we communicate face to face, on the phone and online? 

  • Understanding your communication style to help you understand others – both team members and customers 

  • Adapting our communication style to best work with our team and look after our customers 

Note: This session is part of a leadership and management series that Marg is delivering, please contact kelly@restaurantnz.co.nz for more details

Marg Main is the founder of Turning Tables, a hospitality training and coaching business focused on helping business owners nationwide to retain, develop and grow their teams. Marg is an industry professional with over 30 years of experience, in a mixture of roles and venues across the hospitality sector. She remains passionate about utilising her experience to inspire, interest and educate hospitality staff and managers across NZ. Marg is a creative and engaging facilitator, who brings a fabulous sense of humour and fun to her sessions. 

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