Loving your Locals – Creating loyalty in the new normal

  • 04 Apr 2022
  • 10:00 AM - 11:00 AM


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Presented by Marg Main, Turning Tables

In this session Marg will cover:

  • From hello to goodbye – the importance of the Kiwi Welcome… 

  • What is our role in creating loyalty?  What are loyal customers worth to our business? 

  • Loving Local – some tips and tricks for looking after our guests in the new normal 

Note: This session is part of a leadership and management series that Marg is delivering, please contact kelly@restaurantnz.co.nz for more details

Marg Main is the founder of Turning Tables, a hospitality training and coaching business focused on helping business owners nationwide to retain, develop and grow their teams. Marg is an industry professional with over 30 years of experience, in a mixture of roles and venues across the hospitality sector. She remains passionate about utilising her experience to inspire, interest and educate hospitality staff and managers across NZ. Marg is a creative and engaging facilitator, who brings a fabulous sense of humour and fun to her sessions. 

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